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Subprocessors

PRplus engages the following third-party service providers to deliver our product. We require each subprocessor to provide protections at least as strict as our own under their respective data processing agreements.

Last updated: April 22, 2026

Change notifications

We will notify customers of any material change to this list (new subprocessor, region change, or removal) at least 30 days before the change takes effect. Customers with an active DPA can subscribe to change notifications by emailing legal@prplus.io.

Purpose
Primary database, authentication, file storage, realtime
Data categories
All customer content (clients, pitches, reports, team members), auth identities
Region
US (AWS us-east-1)
Purpose
Application hosting, edge network, serverless functions
Data categories
Request metadata, IP addresses (for abuse prevention), deployment logs
Region
Global (US, EU, APAC edge)
Purpose
AI model inference (Claude) for pitch writing, agents, reports
Data categories
Prompt content submitted by users (client context, pitch drafts, agent queries)
Region
US
Purpose
Subscription billing, invoicing, payment processing
Data categories
Billing email, payment method tokens (never raw card data), invoice history
Region
US / global per Stripe regions
Purpose
Transactional email delivery (pitches, notifications, auth emails)
Data categories
Recipient email addresses, email body content, delivery/open/click events
Region
US
Upstash (Redis)
Privacy policy
Purpose
Rate limiting, short-lived cache, in-memory counters
Data categories
IP addresses and user IDs for rate-limit keys (24h TTL)
Region
US (Global low-latency replication available)
Purpose
Error tracking, performance monitoring
Data categories
Error stack traces, request metadata, user ID references (never raw content)
Region
US
Purpose
Product analytics (only when the user accepts the cookie banner)
Data categories
Anonymous usage events, identified user ID when signed in, feature flag evaluations
Region
US (us.i.posthog.com)

Questions?

For subprocessor-related questions — including DPA requests, regional hosting options, or SOC 2 status — contact legal@prplus.io.