The rules and guidelines for using PRplus.io. Please read carefully — your use of the Service means you accept these terms.
Last updated: April 22, 2026 · Governing law: Pennsylvania, USA
By accessing or using PRplus.io (the "Service"), operated by VenatoPRO LLC, a Pennsylvania limited liability company with offices at 302 Spithaler School Road, Evans City, PA 16033 ("VenatoPRO", "we", "us"), you agree to be bound by these Terms of Service (the "Terms"). These Terms form a legally binding agreement between you (either as an individual or as the legal entity on whose behalf you sign up, "Customer") and VenatoPRO. If you do not agree, do not use the Service. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
PRplus is a PR intelligence platform that provides trend monitoring across public social, news, and search sources, AI-assisted pitch generation, alert management, custom AI agents, team collaboration, and reporting features. Available features and limits depend on the subscription plan in effect, as described at /pricing and in this agreement. We may add, remove, or change features at our discretion; we will give reasonable advance notice of material changes that adversely affect you.
To use the Service you must create an account with accurate information. You are responsible for safeguarding your credentials and for all activity under your account. Organization owners are responsible for provisioning, deprovisioning, and managing the access of team members and for any actions those team members take. You must notify us promptly at security@prplus.io if you suspect unauthorized access.
As between you and us, you retain all right, title, and interest in the content you upload, generate, or configure within the Service, including your clients, pitches, reports, and AI agent configurations ("Customer Data"). You grant VenatoPRO a limited, worldwide, royalty-free license to host, store, process, transmit, display, and create derivative works of Customer Data solely as necessary to provide, maintain, support, and improve the Service for you and in accordance with our Privacy Policy and the Data Processing Addendum.
The Service uses third-party AI models (currently Anthropic Claude) to generate pitches, summaries, and agent responses ("AI Output"). AI Output is generated based on the prompts you and your team submit; we do not review it before delivery. AI Output can be inaccurate, incomplete, or unsuitable for your intended purpose. You are solely responsible for reviewing AI Output before using it in any public or customer-facing communication. You warrant that your prompts do not infringe any third party rights. We do not use Customer Data or AI Output to train our own or any third-party foundation models.
You may not use the Service to (a) violate any law or third-party right, including privacy, publicity, or intellectual property rights; (b) upload or transmit malware or other harmful code; (c) attempt to gain unauthorized access to our systems or to any other user's data; (d) harass, stalk, threaten, or impersonate any person; (e) generate or disseminate content that promotes illegal activity, child sexual abuse material, targeted harassment, or large-scale disinformation; (f) reverse-engineer, scrape at a rate that exceeds documented limits, or circumvent technical protections; or (g) use the Service to build a competing product. We may suspend or terminate accounts that violate these restrictions.
Paid plans include a fixed number of team member seats. Each team member must have their own individual account; shared logins are prohibited. You are responsible for the acts and omissions of your team members as if they were your own. Access can be revoked at any time by an organization owner through the settings page.
Paid plans are billed on a monthly recurring basis via Stripe in advance. Paid plans include a 30-day free trial — we do not charge your card until the trial ends, and you may cancel during the trial at no cost. If you do not cancel, your subscription will automatically convert to a paid subscription at the plan's published price and renew monthly until cancelled. You authorize us to charge your payment method for all fees, taxes, and overage credit packs you purchase. Fees are non-refundable except as required by law or as specifically stated in this agreement.
We may adjust plan pricing, credit-pack pricing, or usage allowances. For existing paying customers, any price increase will take effect no earlier than 30 days after written notice (typically email) and will apply to the next billing period after that notice. If you do not accept the price change you may cancel before it takes effect.
Either party may terminate the Service for convenience at any time. You may cancel from the billing settings page; your access continues through the end of the current billing period, and we will not issue pro-rata refunds except as required by law. We may suspend or terminate your account immediately, without refund, for material breach of these Terms (including the Acceptable Use clause) or if required by law, court order, or government authority.
Upon termination, your workspace becomes read-only for 30 days so you can export your data. After 30 days, we will delete your Customer Data from our production systems, except for data we are required to retain by law (e.g., billing records). Certain automated backups persist for up to an additional 30 days until normal rotation removes them. You may request immediate deletion by emailing support@prplus.io.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, VENATOPRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENATOPRO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You will defend, indemnify, and hold harmless VenatoPRO and its affiliates from and against any third-party claim arising out of (a) your use of the Service in violation of these Terms; (b) Customer Data, including any allegation that Customer Data infringes or misappropriates a third party's rights; or (c) your use of AI Output in a public or customer-facing communication. We will defend, indemnify, and hold harmless Customer against any third-party claim that the Service, when used as permitted, infringes any third party's US intellectual property right, subject to the limitations in the Limitation of Liability section.
This agreement is governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Pennsylvania will have exclusive jurisdiction over any dispute arising out of or relating to this agreement, except that either party may seek injunctive relief in any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
We may update these Terms from time to time. For material changes, we will provide reasonable advance notice (typically email to the organization owner and an in-product banner). Continued use of the Service after the effective date of a change constitutes acceptance of the updated Terms. If you do not agree with a change, you must stop using the Service and may cancel your subscription.
For questions about these Terms, contact us at legal@prplus.io or visit our contact page. Security concerns should be reported to security@prplus.io.